da111 Terms & Conditions

1 Definitions & Applicability

These Terms & Conditions ("Terms") apply to all users ("Members") of the da111 platform and all services operated under it ("Services"). Accessing da111 via its website, mobile version, or any other channel means you automatically agree to these Terms.

The key terms used in this document are defined as follows:

• "Platform" — da111's website and all associated digital services.
• "Member" — A person who has created a personal account on da111 and is using the Services.
• "Account Balance" — The total funds held in a member's account.
• "Bonus Funds" — Money granted by da111 for promotional purposes, which cannot be withdrawn before specific conditions are met.
• "Wagering Requirement" — The total amount that must be wagered before winnings from bonus funds can be withdrawn.

These Terms must always be read together with da111's Privacy Policy and Responsible Gambling Policy.

2 Account Registration

To participate on the da111 platform, each member must create a single, valid account. The following are mandatory when creating an account:

2.1 Providing Accurate Information

Members must provide all personal details — including name, date of birth, and contact information — accurately and in full. Accounts created with false or misleading information may be closed at any time, and funds may be subject to forfeiture.

2.2 Single Account Policy

Each person may hold only one account. If multiple accounts are found using the same device, IP address, or payment method, they will be treated as duplicates and may be closed.

2.3 Account Security

It is the member's responsibility to keep their password and login details completely confidential. da111 will not be liable for any loss resulting from account access by a third party. Any suspicious activity must be reported to the support team immediately.

3 Age Verification & Identity Confirmation

da111 reserves the right to verify a member's age and identity at any time. As part of the verification process, members may be asked to submit one of the following valid documents:

• National Identity Card (NID)
• Passport
• Driving Licence

Withdrawals may be placed on hold until verification is complete. Submitting false documents is a serious violation and may result in permanent account closure.

4 Deposits & Withdrawals

Transactions on the da111 platform are carried out using the mobile banking methods available in Bangladesh.

4.1 Accepted Payment Methods

The methods currently accepted for deposits and withdrawals on da111 are: bKash, Nagad, Rocket, and Upay. Please note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Minimum Amounts

• Minimum deposit amount: ৳300 per method
• Minimum withdrawal amount: ৳800

4.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 5 to 30 minutes. However, delays may occur due to verification or other reasons.

4.4 Transaction Authenticity

Members must use a payment account registered in their own name. Use of third-party payment methods is not permitted and may result in an account investigation.

5 Bonuses & Promotions

da111 offers various types of bonuses. Each bonus has its own applicable terms, and these should be read carefully before claiming any offer.

5.1 Welcome Bonus

New members are eligible for a 200% bonus on their first deposit, up to ৳8,000. For example:

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
• Deposit ৳10,000 → Bonus ৳8,000 (maximum cap) → Total balance ৳18,000

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount. The wagering applies to the bonus amount only — not to the deposited funds. Example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before bonus winnings can be withdrawn.

5.3 General Bonus Terms

• A promotion code or bonus offer can be used only once.
• Play with bonus funds may be restricted to specific game categories designated by da111.
• If bonuses are claimed through multiple accounts or by fraudulent means, all bonuses will be forfeited.
• da111 reserves the right to modify or cancel any promotion.
• Bonuses may be withdrawn if suspicious betting patterns are detected.

6 Fair Play & Security

da111 is committed to providing a fair and safe gaming environment. The platform uses SSL encryption and all games are operated in accordance with fair play principles.

6.1 Game Integrity

All game services on da111 are powered by international software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. These providers ensure fair outcomes through independent audits.

6.2 Technical Issues

If a game is left incomplete due to a server or software fault, that round will be voided and the wagered amount will be returned to the member's account. da111 reserves the right to correct any erroneous payouts caused by technical faults.

6.3 Data Protection

All personal and financial data belonging to members is protected by SSL encryption. For details on data sharing with third parties, please refer to da111's Privacy Policy.

7 Prohibited Activities

The following activities are strictly prohibited on the da111 platform:

• Operating an account in a fraudulent or unlawful manner.
• Using software bots, scripts, or automated tools to play games.
• Exploiting system vulnerabilities or errors.
• Accessing or using another member's account without their permission.
• Collusion — that is, multiple players working together to manipulate outcomes.
• Bonus arbitrage or any attempt to profit by circumventing bonus terms.
• Using the platform for money laundering or any illegal financial activity.
• Disrespectful or threatening behaviour towards platform staff.

If any of the above violations are proven, the account will be closed immediately and the entire balance may be forfeited.

8 Account Suspension & Closure

da111 reserves the right to suspend or close an account without prior notice in the following circumstances:

• If evidence of a breach of the Terms is found.
• If fraudulent activity is suspected.
• If a member's age or identity cannot be verified.
• If the account has had no activity for an extended period (more than 365 days).
• If the member requests closure of their own account.

8.1 Voluntary Account Closure

Any member who wishes to close their account may contact da111's support team. Remaining balance should be withdrawn before closure.

8.2 Inactive Accounts

A maintenance charge may apply to accounts that have been inactive for more than 12 months. Members will be notified in advance if this policy changes.

9 Responsible Gambling

da111 believes that gambling should be an entertaining activity — not a source of financial stress or addiction. We are committed to promoting responsible gambling.

9.1 Self-Control Tools

Members can access the following options at any time through the support team:

• Setting deposit limits.
• Restricting session time.
• Temporarily suspending the account (cooling-off period).
• Registering for permanent self-exclusion.

9.2 Warning Signs

Chasing losses or placing bets driven by emotion, gambling beyond your budget, and gambling affecting your family or professional life are signs of problematic gambling. Professional help is recommended in such situations.

10 Privacy & Data Protection

da111's full policy on the collection, storage, and use of members' personal data is set out in a separate Privacy Policy document. That document applies alongside these Terms.

In brief, da111 collects member data for the following purposes:

• To create accounts and verify identity.
• To process transactions and prevent fraud.
• To meet legal and regulatory obligations.
• To improve platform services.

Members' data is not sold to third parties without their consent. For more details, please see the Privacy Policy.

11 Limitation of Liability

da111 will not bear any responsibility in the following situations:

• Loss or damage caused by the member's own negligence or fault.
• If the service is disrupted due to third-party software or network issues.
• If the service is unavailable due to natural disasters, war, or other unavoidable circumstances.
• If a transaction fails due to incorrect payment information provided by the member.
• If the member shares their password or login credentials with a third party.

11.1 Service Availability

da111 strives to keep the service active at all times. However, temporary disruptions may occur due to maintenance, upgrades, or technical reasons. da111 apologises in advance for any such disruptions.

11.2 Third-Party Services

The game software used on da111 is supplied by third-party providers. The quality and reliability of their products are the responsibility of the respective providers. However, da111 always endeavours to select providers of the highest standard.

12 Amendments & Contact

12.1 Changes to Terms

da111 reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.

12.2 Dispute Resolution

For any disputes or complaints, please contact da111's support team first. We investigate all complaints impartially and aim to provide a resolution as quickly as possible.

12.3 Contact

If you have any questions about these terms and conditions, da111's support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us via live chat or email:

 [email protected]

You can find answers to common questions on da111's FAQ page. To learn more about responsible gaming, visit the Responsible Gaming page.